Graduate and Online Academic Advisor

Midland University, a private, faith based, liberal arts university is seeking a Graduate and Online Academic Advisor. The Graduate and Online Academic Advisor's primary role is to work with graduate, online, and non-traditional students throughout the application, enrollment, program of study planning, and graduation process at Midland University's Center for Graduate and Professional Studies located in Omaha, NE.

Primary responsibilities:

• Work alongside the Recruitment team to support students from application to deposit


• Support the planning of any student orientation events


• Support student experience events during their program of study


• Proactively schedule advising sessions, degree audits, and program of study (course plan) reviews for your caseload


• Review student academic success (Watermark Retention) and communicate concerns to the student, Graduate & Online team members, and appropriate Academic Affairs teams


• Guide students through the course registration process


• Support students with scholarship planning, financial aid awards, billing questions, and payment plans


• Manage and process partner student applications and programs of study


• Advocate for existing students to continue on to additional learning opportunities at Midland

Experience, Education & Training Requirements

Desired Experience:

• Experience in student success and/or related experience at a higher education institution


• Proficient in office productivity tools (Microsoft Office/Google Workspace) and working knowledge of a SIS or retention tool

Education, Licensure & Certification Needed:

• A bachelor's degree

Knowledge, Skills & Abilities Needed:

• An ability to make frequent and professional contacts with prospective students, partner organizations, current students, faculty and staff


• Ability to work as a team member and independently


• Excellent oral and written communication skills


• A high level of energy and enthusiasm for his or her work and an outgoing, positive attitude


• A thorough understanding of the value of a liberal arts education

Compensation

Midland University offers participation in a fully-insured medical/prescription plan with a Health Savings Account, life and long-term disability insurance, 403b retirement option and educational benefits for both the employee and his/her dependents. In addition, employees have the option of participating in dental, vision, voluntary life, and supplemental insurance plans. Wages will be commensurate with education, experience, and individual strengths.